Pre-Sales Solution Architect is to support Sales team in term of all pre-sale activities and customer engagement. He/she should be engaged with potential customers to understand their needs and drive the solution and services estimate, work closely with Sales team to prepare the proposal and presentation to the customers.
Responsibilities and Duties:
- Lead brainstorming sessions to develop potential solutions for customers’ solution needs.
- Work closely with sales team to design the solution that will resolve and meet the customers’ requirements.
- Prepare and document the finding after engaging the customers on their requirement and share these documents internally with other department to finalise the solution and services design and efforts needed to deliver the solution.
- Prepare the proposed efforts of the overall deliverables after discussing internally and work with Sales team to incorporate all this information in the proposal to be send to customers.
- Work closely with Sales team to answer customers’ enquiry on the solution proposed as well as engaging customer to convince them on the solution proposed.
- Work closely with Sales team to assist them to close the business proposal with the customers.
- Work closely with the Project and Managed Services team on all project deliverables and scope after customer has signed the acceptance of our proposal.
- Hand-over the details scope and deliverable including specification of infrastructure and software to the Project and Management Services team.
- Continue support the Project and Management Services team on project delivery for any queries related to the initial proposed solution.
- Assist Marketing and Sales team in preparation of all marketing campaign on solution, and prepare the material and present in any marketing event.
