Location: Paya Lebar
Job Description:
- Provide customer service via hotline calls, emails, and walk-ins.
- Process orders using various purchase options.
- Handle enrolments of new customers.
- Prepare daily sales reports to ensure accurate payments received and stock quantities.
- Assist with merchandise and spare parts purchases.
- File documents.
- Check invoices against order forms to ensure accuracy.
- Handle customer inquiries.
- Issue products to customers based on purchases.
- Pack stock for deliveries and courier services.
- Coordinate with couriers to ensure timely delivery.
- Perform daily stock counts to maintain accurate inventory levels.
- Place stock orders to replenish inventory.
- Receive and arrange stock in the warehouse.
- Provide after-sales service, including repairs.
- Prepare inventory reports.
- Perform any other ad-hoc duties as assigned.
Requirements:
- Minimum 3 years of experience in customer service or sales administration.
- Strong communication skills, both verbally and in writing.
- Proficiency in MS Office.
- Ability to work independently and as part of a team.
Additional Information:
- AWS (Annual Wage Supplement).
- Transport, meal, and OT (Overtime) allowance.
- Medical and dental benefits.
- Working hours: 5.5 days a week (Monday to Friday, 11 am to 8 pm, Saturday 11 am to 5 pm).
EA License No: 23C1703
EA Personnel No: R1762582
EA Personnel Name: Wong Choo Sian
