- Increase sales revenue and shopping experience
- Oversee all aspects of e-commerce operations, involving strategy, website improvement, project management, and data analysis to enhance our online performance continually.
- Experience leading a team
- FMCG industry (Fashion)
Roles:
- Developing and implementing a thorough e-commerce strategy aligned with company goals, and analyzing market trends for growth opportunities.
- Overseeing the maintenance and optimization of the e-commerce website to ensure a user-friendly experience, as well as implementing improvements to design, navigation, and functionality.
- Collaborating with the Marketing Team to plan and execute digital campaigns for driving traffic, conversion, and customer retention.
- Managing online advertising, email marketing, SEO, and SEM.
- Working closely with inventory and logistics teams to guarantee product availability and streamline the process of order fulfillment.
- Involve actively monitoring inventory levels and providing recommendations for restocking strategies when needed.
- Involve utilizing web analytics tools to track key performance metrics, producing regular reports, and making data-driven decisions to enhance online sales and user experience.
- Monitoring customer feedback and promptly resolving any issues related to online shopping
- Improving the overall online shopping experience to boost customer satisfaction and foster loyalty.
Requirements:
- Excellent project management and leadership skills.
- Robust analytical and problem-solving capabilities.
- Exceptional communication and interpersonal skills.
- Adaptability to thrive in a fast-paced, dynamic environment.
- Proficient understanding of e-commerce platforms and web development.
whatsapp-9339 2324
email- [email protected]
EA License No: 18C9495EA
Personnel No: R1874043EA
Personnel Name: Lucas Chang
