Job Description:
- Handles feedback pertaining to Vocational Licencing Matters (outbound calls and emails)
- Comfortable n speaking to members of public and also provide written responses as necessary
- To work closely with both internal and external stakeholders to resolve feedback
- Familiar with common office tools such as Microsoft office, outlook etc. On-the-job training will be provided for use of internal systems
- Follows guideline on feedback handling
- To perform any ad hoc duties as assigned
Requirements:
- Diploma and above
- Ability to communicate effectively in English (written / spoken)
- Able to speak in Mandarin is a bonus
- Experience is customer service is a plus
Salary
$2250/Month
Working hours
Monday - Thursday : 8.30am - 6.00pm
Friday : 8.30am - 5.30pm
Working days
5 days
Working location
10 Sin Ming Dr, Singapore 575701
Contract Period
1 year
