Highlights:
- Industry: Hospitality (Hotel)
- Nearest MRT: Dobhy Gaut (5 Mins walk)
- Remuneration: Up to $3300
- 6 days work week -
Rotating Shift: 7am – 3pm OR 3pm – 11pm. - AWS + Performance Bonus
The Challenges:
- Collaborate with various departments on guests' special requirements and requests.
- Identify and resolve deviations and irregularities related to front office services.
- Develop operations plans for front office operations.
- Implement operating procedures and service standards for front office operations.
- Manage personalised reception services for VIP guests' arrivals and departures.
- Monitor room inventory levels and reconcile discrepancies.
- Manage all room keys inventory are accurate.
- Attend to all incoming emails and follow up actions taken accordingly.
- Review operations reports and/or statistics to monitor and report departmental performance.
- Build guest relationships to enhance return visits.
- Interact with guests to gather feedback on service quality.
- Manage emergency situations.
- Operationalize compliance management on data protection regulations and organisational security procedures for guest registration and credit and cash transactions.
- Other ad-hoc duties as assigned by management
What it Takes:
- Minimum Diploma in Hospitality Management
- Minimum of 2 – 3 years of relevant experience in similar capacity
- Able to work well under fast paced environment.
- Knowledge in Opera System is preferred.
- Willing to work 8 hours shift including weekends and PH
Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]
Talents@Work Pte Ltd (21C0501)
Joshua (R22107946)
*We regret to inform that only shortlisted candidate will be notified. Thank you
