JOB SUMMARY
This position is assigned to the Non-Appropriated Fund (NAF) Fleet Readiness Branch; Fleet and Family Readiness (FFR) Programs; Commander, Navy Installations Command (CNIC). Incumbent performs a variety of duties in support of the Recreation Program that may include Morale, Welfare, and Recreation (MWR) special events, MWR information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, Library, Liberty, leisure skill classes and outdoor recreation or other similar MWR recreational services including grab-n-go, bowling and movies, fitness and sports.
DUTIES AND RESPONSIBILITIES
• Performs assigned duties and provides necessary services to authorized patrons, including general information and support of recreation and fitness programs.
• Provides information concerning facilities and operation.
• Ensures adherence to regulations, safety and security procedures.
• Assists in maintaining routine reports and/or performs clerical, custodial and/or general maintenance duties.
• Performs numerous functions in support of recreation and fitness program delivery to include inventory control, equipment inspection, restocking, point of sale system operation and cash handling.
• Operates a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loan, rentals, resale, and program registration; receives payments and makes change.
• Greets patrons in person, answers the telephone, takes messages, handles customer requests, makes referrals to the appropriate staff member.
• Adheres to NAVMED P-5010 sanitation requirements.
• Provides support for recreation event set up and break down.
QUALIFICATIONS REQUIRED
• Knowledge of the MWR department in order to answer customer questions and/or refer customers to the appropriate activity.
• Skilled in keyboarding to include operation of point of sale systems as well as desktop computers.
• Ability to perform basic computer operations.
• Ability to read and comprehend in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides.
• Ability to perform basic custodial tasks (e.g., sweeping, mopping, vacuuming, wiping, dusting, etc.). Ability to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, and division).
• Ability to identify customer needs, deliver expected service and/or resolve routine customer issues.
• Ability to communicate effectively both orally and in writing.
• General experience of 0 – 3 months and/or high/secondary school graduate or equivalent.
• Full time students seeking part time employment are welcome to apply.
EDUCATION
• A high/secondary school GCE certificate.
CONDITIONS OF EMPLOYMENT
• Satisfactorily complete and maintain all background checks to include a Local Agency Check (LAC).
• Work schedule is flexible and will vary as required by the needs of the program to include night, weekend, and holiday shifts as well as split days off.
• Must have or be able to obtain and maintain the following certification within 90 days of hire: Emergency First Responder or Cardiopulmonary Resuscitation, Food Handlers, C.A.R.E (Controlling Alcohol Risks Effectively)
• Work may require sitting, walking, long periods of standing, bending and lifting of moderately heavy items up to 18 kg without assistance and occasional lifting of heavier items without assistance.
OTHER INFORMATION
Some positions have special requirements. Selection may be tentative pending the completion of the satisfactory employment reference checks and receipt of proof of education (where applicable). Selectee may be required to complete a one (1) year probationary period. Participation in the Direct Deposit/Electronic Fund Transfer is required. Salary is commensurate with experience and/or education.
The Department of the Navy (DON) is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to [email protected] to ensure proper consideration is given.
HOW YOU WILL BE EVALUATED
Using the qualifications of the positions, as predetermined Ranking and Rating Criteria of knowledge, skills, and abilities will be used for each application.
BENEFITS
This position is eligible for benefits to include annual/sick leave, a comprehensive medical/dental/insurance package and an annual wage supplement.
REQUIRED DOCUMENTS
− Updated Resume
HOW TO APPLY
Interested applicants may apply online via MyCareersFuture.
WHAT TO EXPECT NEXT
Please ensure that your application/resume contains all the information requested in the vacancy announcement. If your resume or application does not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job. Applications received after the closing date will not be considered.
