What a Workspace and End User Computing Solution Architect does at HP:
- Engages IT and business management; face to face interaction.
- Understands which offerings best address customer needs and business requirements.
- Ongoing qualification of solution merits.
- Identifies services opportunities for HP in customer's enterprise information technology.
- Ensures solution addresses win themes.
- Provides solutions to meet client requirements and is able to adapt to new requirements.
- Identifies and evaluates value- add alternatives, solutions to those alternatives.
- Optimizes solutions plus broader customer IT strategy.
- Considers client growth path, client scalability, client IT strategy and business impact.
- Takes end to end view of solution, ensuring elements within their responsibility deliver against the defined business outcomes, using standard components wherever possible.
- Ensures solution compliance with HP strategic direction.
- Suggests solution approaches that add client value.
- Works with financial analysts to validate results versus applicable criteria.
- Captures and highlights risks and any associated costs.
- Models multiple offerings/components of own tower.
- Understands interaction of deal variables (volumes, services, service level agreements, locations, and more) between tower components.
- Delivers and owns, accurate financial models that are logically structured and reflect the technical solution.
Individuals who do well in this role at HP, usually possess:
- Technical university or Bachelor preferred or equivalent experience.
- 8-12 years experience in solution selling and/or consultative selling.
- 5-7 years experience in project/program management.
- Demonstrates a broad knowledge of outsourcing services and solutions, with expertise in area of specialization.
- Awareness of Alliance partner offerings and directions, current industry news.
- Applies broad understanding of technical innovations and trends to solving customer business problems.
- Demonstrates thought leadership in speciality area.
- Demonstrates ability to work as the lead for components of large complex projects.
- Has in-depth understanding of the product and services portfolio roadmaps of multiple business units.
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