- Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
- Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
- Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
- Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
- Assign and supervise network support staff in their daily activities and during special projects
- Write and implement networking protocols company-wide and department policies and procedures
- Research and analyze new network technologies and present suggestions for upgrades to improve existing communications network
- Configure and install software, servers, routers and other network devices
- Monitor network performance and integrity
- Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
- Automate tasks and monitor their effectiveness
- Mentor team members on technical issues
- Create, oversee and test security measures (e.g. access authentication and disaster recovery)
- Communicate with users when needed
- Maintain complete technical documentation
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