Role and Responsibilities:
- Manage a team of System Operation/Maintenance Support based in various locations.
- Consolidate and allocate service requests related to system defect, system enhancements and configuration changes to the operation Business support, operation IT support or maintenance IT support.
- Advise and guide existing and new team members on SAP Treasury.
- Monitor and track support team performance.
- Summarize cases and communicate to IT management team based in Japan as well as business stakeholders based in Singapore.
- Escalate and track system defect with service providers and SAP.
- Review and approve internal documentation.
Requirements:
- Min. 10 years’ experience in SAP Treasury and Risk Management (TRM) and In House Cash (IHC), preferably SAP S/4 HANA.
- Solid SAP foundations with SAP FICO experience.
- Prior experience in handling support and application management support for a vendor or an in-house system integrator.
- Team leadership skills, ability to promote a sharing and learning culture across members.
- Ability to summarize large amount of information and communicate effectively to various internal stakeholders.
- Ability to correctly understand business requirements and recommend optimal solutions.
- Problem solving oriented and able to articulate various solutions with pros and cons.
- Ability to work under tight timelines.
Interested applicants please submit your resume to [email protected] or click Apply Now button.
We regret to inform that only successful applicants will be contacted. Thank you.
Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423
