Responsibilities:
- To provide administrative support to caseworkers.
- To provide casework support that include but not limited to duties like information and referrals, liaising with external agencies and carers, home visits and other aspects of social work services.
- To liaise with external agencies like hospitals and social services agencies to triage appropriate services and support for people with dementia and their carers.
- To provide intervention such as psychoeducation on dementia and supportive counselling as part of the case management support.
- To prepare, attend and participate in case conferences and case discussion meetings as required.
- To prepare minutes of meeting.
- To keep appropriate case recordings and produce timely reports, as required, in accordance with departmental policies and procedures such as database administration, data entry for statistical compilation, filing.
- Any other duties assigned when required.
Requirements:
- Diploma in any discipline, preferably with 2 years of experience in working in the social service sector.
- Meticulous with data entry.
- Competent in Microsoft Office and administrative skills.
- Prior experience in working with persons with dementia or carers is an added advantage.
Competencies:
- Self-motivated and good team player
- Able to work under pressure with deadline submission for reports
- Good attention to details
- Good communication skills
