Job Description
- Orchestrates and leads the execution of the account strategy, incorporating Software, Cloud, Services, Support/Maintenance
- Coordinates all customer- facing functions, including executive sponsor engagement, HQ strategy visits, DT workshops, etc., all to achieve tighter more profitable business plans, thus increasing customer satisfaction and further solidifying the GAD’s position as a trusted advisor
- Completes long-term business strategy planning and creates the SAP B1 enabling innovation agenda with the customer
- Drives and identifies co-innovation opportunities, then facilitates moving from pipeline to delivery of the opportunities.
- Develops long term c-level relationships, creates and manages a strong joint SAP-customer governance model, and ensures that the SAP B1 assigned executive sponsor is appropriately engaged
- Leads Integrated Account Planning and ensures that SAP B1 footprint is expanded with involvement of all relevant LOB’s and strategic engagement with SI partners
- Proactively identifies customer problems and proposes SAP B1 solutions in addition to those already identified
- Influences and leads a virtual team of resources from various LoBs, functions and geographies.
- Drives revenue growth across all SAP B1 LOBs throughout the customer lifecycle
- Creates barriers to entry for competitors, protecting SAP’s customer base
- Drives adoption of and protecting premium support services
- Provides leadership around Value management and Value realization, enabling connection of Value Engineering methodologies and business transformation practices to (Business) Consulting delivery
Job Requirements
- Strong knowledge of the complete SAP B1 offering (including Service and Support)
- Knowledge of financial, competitive, regulatory environment
- Experience with long term planning of resources, technology and account structure
- Exceptional communication skills.
- Business level English: Fluent
- 2-5 years professional experience
