Job Description:
1. Manage Team.
2. Ensure good customer experience and service standard.
3. Manage data collection for the updating of metrics to achieve sales targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
4. Conduct budget reviews and report cost plans to upper management.
Requirement:
1. Proven work experience as a Operation Manager or similar role.
2. Excellent organizational skills.
3. Ability to handle customers' requests and complaints with grace.
