Duties & Responsibilities:
- Provide operational support towards sales team including air tickets reservations, liaising and coordinating with land operators/ hoteliers/ restaurants/ event hall for quotations, label itinerary planning and arrangement, airport transfer arrangement, coach arrangement, luggage tag preparation, preparations of pre-departure kit (tour booklet, tour briefing)
- Handle visa enquiry and insurance purchase through email and phone communication for corporate clients
- Handling dispute and complaints internally & externally
- Achieve sales growth and hit sales target – Team and Individual
- Support business travel team for its operation and other team
- Issue EO and Invoices for all types of operation supports rendered (including as assigned by manager)
Experience & Skill-set required:
- Diploma in Tourism or Hospitality studies or relevant Field
- Minimum 2 years of relevant work experience in Tourism or Hospitality industry
- Proficient in Microsoft office
- Ability to work under tight schedules with positive working attitude
- Independent, meticulous, team player, excellent interpersonal skill, positive work attitude
- Experience in group booking
- GDS (Sabre, Amadeus) experience
