Manage EUC endpoints (desktop laptop mobile) including hardware and OS management Skills: Architectural knowledge and experience of PC hardware and peripherals along with OS GPO MDM PowerShell script
Requirements :
- Bachelor’s Degree in IT, Computer Science or equivalent with min. 6 years of experience supporting IT End User Service in a large organization.
- ITIL Certification with good understanding of ITIL Change, problem, and incident management frameworks.
- In-depth knowledge on Microsoft 365, Group Policy, Active Directory, DNS, DHCP, and DFS.
- Hands-on knowledge in Endpoint Services including patching, email, file, print, device & user policy, OS scripts, and mobile device management.
Good to have :-
- Good understanding of MAS, JFSA or APAC countries regulators’ technology risk guidelines or mandates.
- Microsoft certification – Intune, MS 365 mobility and security, Managing Modern Desktops, Modern Desktop Administrator, MS Azure certification, MCSA/MCSE.
