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Jobs in Singapore   »   Jobs in Singapore   »   Business Management / Project / Planning Job   »   Senior Manager – Business Model Transformation – Financial Services Industry - SG
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Senior Manager – Business Model Transformation – Financial Services Industry - SG

Deloitte Consulting Pte. Ltd.

Deloitte Consulting Pte. Ltd. company logo

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and society. Whatever your aspirations, Deloitte offers you unrivalled opportunities to realise your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

Work you will do

Deloitte brings together professionals with diverse experience to provide customized solutions for clients across all segments of the banking and capital markets industries. We serve our clients locally, while drawing upon the firm’s considerable global resources and industry expertise.

This position aims to provide transformational support to internationally active banks operating in the Southeast Asia (SEA) Region in the Financial Services Industry. You will work alongside our clients to help them to carry out transformation processes in a merger environment to make decisions and implement solutions through driving business value through execution and implementation.

You will work across all key segments within banking and drive the latest and best-in-class transformation narrative for our banking sector clients across SEA. Typical engagements which you could be involved in include:

  • Accompanying the business model and operational transformation challenges in the context of bank mergers, incl. complex program management
  • Launch of a new target operating model and post-merger business model for large financial institutions

You will exercise strong analytical and critical thinking skills, solve complex problems, communicate your findings, conduct impact assessment, and change management. Finally, you will work independently and collaboratively in a team.

You will support our clients in their transformation journey by:

  • Identifying business requirements/overall strategy and vision, and any opportunities for efficiencies in existing process / service design.
  • Understanding how to use technology, human-centered design thinking and innovative approaches to solve our client’s business needs.
  • Participating in team problem solving efforts and offer ideas to solve client issues.
  • Assessing relevant research, data analysis, and management reporting.
  • Maintaining responsibility for completion and accuracy of work products.
  • Design and implementation of restructuring operating models, organizational structures, and business processes to streamline core banking operations’ service delivery.
  • Assisting in proposal development, as requested.
  • Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with clients.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people, and the communities, and to make an impact that matters. In addition to living our purpose, Senior Managers across our Firm are expected to:

  • Lead and act as an exemplary role model for leaders at all levels, whilst continuously promoting a sense of loyalty and energizes others to act.
  • Build and sustain a high-performance culture by cultivating and amplifying individual and team strengths.
  • Develop and sustain long-term, trust-based relationships with stakeholders, clients, and team.
  • Manage the sustainable development of a strong pipeline of talent for current and future success, by driving a talent experience that differentiates Deloitte.
  • Lead behavioral and cultural change through a supportive, collaborative, and highly inclusive environment where team members feel supported, respected, and engaged.

Requirements:

If you are someone with:

  • Tertiary qualification from a well ranked institution.
  • At least 12 years of working experience in the Consulting Industry and Financial Services Industry, with focus on Core Banking and complex transformation programs.
  • Has achieved success in developing businesses with leading players in the Financial Services Industry and/or growing a consulting practice in both team and revenue.
  • Extensive know-how and Financial Services experience with deep knowledge across the complete products and services spectrum in Core Banking and Insurance.
  • Deep knowhow about end to end processes in Financial Services in Banking area.
  • Experience leading strategy, definition, and implementation with these areas:

o Merger and post-merger environment of an internationally active bank

o Design of Target Operating Models within internationally operating banks

o Implementation of new banking propositions and services

o Target Operating Model-led transformation to enable key drivers of change in banking (customer centricity, digitalization, growth, efficiency, regulatory change)

  • Advanced and demonstrated experience in operational project management.
  • Experience with Agile / Scrum/ Lean Six Sigma methodologies.
  • Human-centered design thinking, logical structuring, and analytical problem-solving skills.
  • Proficient in excel and PowerPoint usage to present recommendations to clients and to ensure a stakeholder-adequate communication.
  • Exceptional interpersonal, team building, and communication skills showcasing executive presence with demonstrated ability to manage senior client stakeholders.
  • Ability to build consensus and foster change in ambiguous settings.
  • Commitment to professional excellence, as well as personal and professional growth.
  • An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Next Steps

So, what are you waiting for? Join the winning team now.

Position may be based in Singapore, but project location could be anywhere in the Asia-Pacific Region.


Due to volume of applications, we regret only shortlisted candidates will be notified.

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