- Company bus to and from work at multiple MRT stations.
- Working location: Jalan Buroh
- Monday-Friday, 8.30am-5.30pm
- DKSH is a certified Great Place To Work!
Job Summary
- Obtain, verify and process customer orders timely and meet zero-base targets.
Job Responsibilities
- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
- Adhere to order processing policies and practices in performing daily tasks.
- Process accurate and timely entry of customer orders in SAP.
- Follow-up on open sales orders (reason of rejection) to ensure no open sales orders are left unattended in SAP.
- Coordinate and recheck data/information in billing.
- Coordinate and recheck any incomplete data and verify any information to prevent errors in order processing.
- Collate data and conduct analysis on order processing performance to facilitate management decision-making.
- Evaluate and explore opportunities to enhance operational efficiencies and customer experience.
- Follow up on order status with distribution centers.
- Establish and maintain good working relationships with clients/customers.
Job Requirements
- Demonstrate basic knowledge in customer service principles and practices.
- Competency in SAP.
- Proven ability to multi-task and prioritize workload.
- Demonstrate high attention to detail, follow-through, and accuracy.
- 1-2 years of experience in a similar position.
