Account Servicing Officer (Banking/East/Contract/Up to $3500)
Responsibilities
Perform technical verification checks on customers deposit accounts against Bank’s operating systems
Toggle between different systems to perform pre-processing and data entries into various systems
Update reports on daily, weekly, and monthly basis
Handle internal/external enquiries
Trigger notification to inform customer on the application status
Exceptional handling on cases unable to be processed by robotic tool
Conduct root cause analysis and engage Support team to resolve robotics’ tool issues
Escalate any discrepancy / deviation to the Team Manager
Requirement
Min. 2 year of experience in financial institutions, with deposits knowledge would be an added advantage
Proficient in Microsoft office 365 i.e. Excel
Ability to multi-tasking and manage different activities
Good team player
EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22109454 Malcolm Lee Jun Hao
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