This Medical Social Work (MSW) will provide psycho-social assessment, social work intervention and support to residents and their families to resolve personal, social, emotional, and financial issues. The role involves facilitating residents to benefit from comprehensive health and social services that help to reduce the burden on them and their families.
Job Responsibilities
MSW works with the Nurse Manager, Rehab Manager and Ops Team to facilitate resident admissions and to ensure the appropriate support is provided to our residents.
- Attend multi-disciplinary meetings with medical staff, nurses and other healthcare professionals to discuss, propose and coordinate care plans for residents.
- Design and develop relevant programmes on psycho-socio care that promote quality care that look at well-being of resident.
- Counsel resident and their family members on psycho-socio care plans
- Liaise with organisations that provide services to meet residents' and their families needs and refer them to community support organisations if necessary.
- Focus on family-centred care by encouraging participation among residents' family members.
- Active participation in visiting residents at wards and join organization/residents' related events.
- Identify gaps and streamline work processes within organization and service deliveries related to care and needs of residents and families.
- Advocate for changes with relevant stakeholders to enhance the care and well-being of residents.
- To keep up to date with the latest government guidelines on healthcare and social service programs, funding schemes available within the coummunity/sector.
- Develop the ability to work with different levels of internal colleagues to foster close liaison on issues arising and/or feedback related to residents.
- Participate as part of the Multi-disciplinary Case Assessment Team (MCAT) assessors to conduct residents' pre-admission assessment.
- Establishan confirm source of social facts shown inthesocial background of all new applicants.
- Manage Medifund administration and applications in collaborations with Finance Dept.
- Administer renewals of residents' funding schemes when needed, eg. Household means testing, etc on a timely basis.
- Develop and monitor the social wellness care plan of residents
- Develop discharge care plan for residents if their healt condition is fit for discharge
- Any other duties as assigned by Reporting Manager/Supervisor.
Requirements:
- Candidate must possess a Degree in Social Work
- At least 1 - 3 years of relevant healthcare industry experience
- Pleasant and mature disposition with empathy and patience dealig with residents, next-of-kins and staff alike
- Demonstrate inititative to identify, plan, develop and implement resourcefulness to find solutions to missing gaps in work processes and mutually benefits stakeholders.
Required skill(S):
- Good communication skill and people engagement skills
- Good organisation ability
