- Manage a portfolio of customer accounts and ensure timely payment collection
- Monitor and review customer credit limits
- Investigate and resolve payment discrepancies and disputes
- Send reminders and follow up with customers on outstanding balances
- Prepare and maintain accurate records of customer interactions and payment statuses
- Collaborate with internal teams to resolve any billing or payment-related issues
- Identify and escalate potential credit risks to management
- Prepare regular reports on accounts receivable and collections activity
Requirements:
- Minimum Degree / Diploma in Finance, Accounting, Business or any related discipline
- Minimum 5 years of relevant working experience
- Strong knowledge of credit control processes and best practices
- Excellent communication and negotiation skills
- Ability to build and maintain strong relationships with customers
- Attention to detail and ability to accurately analyze data
- Proficient in using accounting software and MS Office, especially Excel
- Strong organizational and time management skills
Chan Chee Meng
EA 07C3069
R1110620
