Responsibilities
- You would provide support to the Sales Team in the Asia Pacific region, Commodities, Industries & Facilities Division.
- Work with the sales team and business leaders on the strategic plans
- Facilitate the consistent and harmonized sales process across APAC regions, to be in accordance with the group governance
- Support to enable a smooth Key Account Management process that synchronized with group guidelines
- Liaise with APAC Finance and respective Priority Regions on the Strategic Direction Initiative ensuring timely and consistent reporting for the Deep Dive initiatives
- Provide strategic and ad-hoc analysis and presenting results in clear manner for Strategic Direction list of priorities in APAC
- Provide governance, ensure consistency and implementation of business best practices within BV CRM Tool – Salesforce
- Manage multiple priorities and projects, including providing support for sales reporting & sales data analysis needs within APAC and regions
- Work collaboratively with the HO/Salesforce Global Team to design, evaluate and implement new functionality, automation and business required capabilities in Salesforce CRM Tool
- Ensure regional/countries’ business requirements are properly evaluated and accounted for; that any critical business functions are supported in the platform to safeguard and maintain the quality and integrity of the CRM solution
- Establish credibility as trusted Subject Matter Expert by listening, understanding business requirements and providing options for consideration
- Communicates effectively with all levels including Global Service Line leaders,Regional M&S and Country Sales, Data Stewards & Key Users across geographies and businesses
- Stakeholder management and engagement – communicate and delivery to business stakeholders for reports, strategic analysis and ad hoc support; building cooperation amongst regions and the various business teams
- Conduct training for salesforce/CRM tools and processes
Requirements
- Must have experiences in using Salesforce
- Must have at least 3 years Experiences in working and supporting sales team across different countries
- Analytical and strong capabilities to present information from data
- Good Communication skills and ability to interact across different cultures and languages
- Experience in conducting sales training is an advantage
- Based in Singapore’s office.