Responsibilities
- Providing end to end service coordination with both internal (sales, service, warehouse) and external customers or suppliers.
- Providing administrative support to Operations and Service team
- Coordinate on all project activities from procurement to order or service delivery
- Resolve service team admin issues timely
- Monitor project progress, preparation and submission to finance for timely billing
- Carry out administrative tasks including data input, maintaining records, paperwork and proper filing
- Tracking, checking of all service reports and follow up with engineers to ensure timely submission
- Handling enquiries from customers and suppliers
- Involve in internal audit
- Involve in quarterly stock take
Requirements
- Good command of English
- Relevant experience in project administration or service coordination
- Process-driven
- Able to multi-task
- Able to work well with deadlines
- Able to work under pressure
- Well-organized with a customer-oriented approach
- Flexible and adaptable
- Excellent communication and people skills
- Able to work independently and willing to work in a team
- Meticulous with an eye for detail
- Well-versed in MS Office applications
- Experience with Navision is advantageous
