Responsibilities :
- Provide Level 2 and Level 3 Support to IT Systems
- Perform and ensure routine maintenance activities are carried out as scheduled.
- Perform OS/application upgrades/patching.
- Attend to system or application service and change request.
- Provide resolution for all application and/or technical incidents and work with external support if required.
- Identify root cause, preventive and corrective measures for identified problems to prevent recurring incidents.
- Provide incident and problem reporting for all stakeholders in timely and professional manner.
- Assist in preparing system related documents and ISO Audit
- Participate in new project implementation, requirement gathering, setup & installation, testing and commissioning.
Requirements :
- 2-3 years of working experience as a System Engineer supporting application of UNIX/LINUX platform and database.
