Job Highlights:
- Basic up to $3000 + $100 Transport Allowance + AWS + VB
- Monday to Friday: 8.30am to 5.30pm, Saturday: 8.30am to 12.30pm
- The office is located at Kallang Way
- Weekday shuttle service available to/from Aljunied & Potong Pasir MRT
- Hybrid working environment; 1 - 2 days WFH and usually Saturday shift is also remote
- Full training will be provided
- Our client is a global leader in third-party logistics that specializes in delivering and managing transportation and supply chain solutions for both national and multinational corporations
Job Responsibilities:
- Serve as the primary point of contact for customers, carriers, suppliers, and other stakeholders in day-to-day business operations
- Manage customer orders, including related documentation, and coordinate transport bookings with carriers based on specified routing and service levels
- Monitor the execution of transport activities to ensure compliance with established work standards and instructions
- Handle customer requests and address incidents or disruptions in the supply chain promptly inform supervisors and relevant stakeholders of any issues that arise
- Ensure timely and accurate updates on tracking events (milestones) by suppliers and carriers
- Investigate data inconsistencies and follow up on missing events
- Contribute input to supervisors for reporting, monthly reviews, and quarterly business reviews
- Support the analysis of standard KPIs and reports, identifying and suggesting areas for improvement
- Assist in the on-boarding process for new suppliers to ensure compliance with global order, event, and SOP requirements
- Adhere to all relevant SOPs, work instructions, and job-specific procedures
- Support the implementation of changes to processes or policies as directed by process owners
- Act as a backup for supervisors in case of their absence
- Facilitate the on-boarding, training, and guidance of new staff during their initial period
- Assist supervisors in updating and revising work instructions and provide feedback on best practices
- Continuously on-board and train suppliers on SOPs and system usage
Job Requirements:
- Willing to be rostered for weekends / Public Holidays coverage (Time-Off / OT / Allowance will be given in place of such arrangements)
- Customer service experience in the logistics/freight forwarding industry, preferably sea freight
- Fresh graduates in relevant business/supply chain courses will be considered
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We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/
RK Recruitment Pte Ltd | EA License No.: 20C0280
Ian Gan Zhi Shen | EA Personnel No.: R21102913
JD1008
