Job Description
· Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness;
· Input export job reference;
· Any special shipment requirements shall be resolved with the shipper prior accepting the booking;
· Keep Sales Personnel informed about their bookings;
· Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo;
· After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax;
· Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service;
· Any changes in vessel details or delay in arrival date will be made known to shipper via phone or email by Customer Service;
· Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
Requirements
. Proficient in Microsoft words & excel.
. Responsible working attitude
. Able to work in a fast pace environment.
. (Transport provided at pick-up point at
Jurong Eat MRT
