Responsibilities:
- Lead the Commercial After Sales Service department, collaborating with relevant matrix functions.
- Implement measures to improve results, including team motivation and workflow optimization.
- Manage and control Aftersales standards processes and audits per manufacturer's requirements.
- Ensure legal compliance and safety standards in the workshop.
- Maintain a strong collaborative relationship with the manufacturer.
- Safely repair returned-to-depot buses with minimal downtime and high-quality workmanship.
- Monitor warranty campaigns and oversee the service bus workshop team at various depots.
- Stay in touch with automobile bodies, authorities, and major competitors for continuous business assessment and strategy relevance.
Requirements:
- Posses degree in Mechanical Engineering or its equivalent
- At least 5 years of relevant working experience in workshop management
- Relevant working experience in automotive industry with a good understanding of Aftersales operation will be an added advantaged
How to apply:
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret only shortlisted candidates will be notified.
Registration No.: R1101084
EA License No.: 20C0426 (Elitez & Associates)