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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Student Support Officer(West),School
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Student Support Officer(West),School

Wsh Experts Pte. Ltd.

Wsh Experts Pte. Ltd. company logo

1) The Personnel is to support students who require highlyindividualised, targeted and intensive intervention and support. The

Personnel will:

a) engage and check in with high needs/at risk students in timely

and regular conversations

b) be required to do home visit

c) be a positive role model/ significant adult to the high needs/at risk

students

d) be required to work with parents of high needs/at risk students

e) organise programme for high needs/at risk students


2) The Personnel is to support high needs/at risk students in 5 areas:

a) Academic support (low progress learners)

b) Social emotional (self-harm, trauma, mental health)

c) Behaviour/ Attendance (irregular attendance, long-term

absentees)

d) Social skills (peer relation issue)

e) Vulnerable (lack of adult role models)


3) The Personnel is to support students daily on after school

engagement programme (Gear-up Programme). The Personnel will:

a) be responsible in the daily operation of Gear-up room

b) work with members of Student Development Team (SDT) and/or

Youth Worker (if any) on after school engagement programme

(Gear-up Programme) to engage students meaningful.


4) The Personnel is to manage the updating of case summary notes of

students engaged and compilation of cases. The Personnel will:

a) update the cases under his/her charge via case summary note

b) ensure all engagement details are recorded in the case summary

and email to members of SDT and school leaders

c) promptly update or highlight to Year Heads if there is/are any

self-harm or suicide ideation case or any cases that required

immediate attention

d) ensure the safe-keeping and confidentiality of such records and

details

e) be required to sign the ‘UNDERTAKING TO SAFEGUARD

OFFICIAL INFORMATION’ document


5) The Personnel is to work with members of Student Development

Team to assist Year Heads, Assistant Year Heads, HOD CCE , HOD

SM and SH SM and members of the Student Development Team to

oversee and complete assigned work related to support high needs

and at risk students.


6) The Personnel will:

a) assist the Year Heads to liaise with external organisations, such

as Family Service Centres, Community Centres, etc, in matters

relating to dealing with high need and at-risk students

b) not make decisions on behalf of Year Heads but will forward the

report, invitation or information to the Year Heads for further action

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