Since 1981, GUESS has been a global leader in contemporary apparel and accessories, renowned for its trendsetting designs and quality craftsmanship. From classic denim jeans to chic handbags, GUESS offers a wide range of fashion-forward options for both men, women, and kids.
We are currently expanding and looking for Sales Supervisor who would be responsible for the below:
Inventory Management
- Ensure counters have sufficient stocks & not overstock
- Place order for stores without SA
Display/ Housekeeping
- Ensure merchandise at counter are displayed according to guideline.
- Check merchandise in stock room are kept Storeroom are neat and tidy.
Sales and Operations
- To plan schedule for all counters and submit for approval.
- Manage and update changes of schedule.
- Check all SA attendance on a monthly basis.
- Involve in set up and pack up for promotions / events.
- Relieve at counter if short of manpower.
- Train new or re-train existing SA on sales & customer service, rules & regulations of company & department stores by doing role play, going through guidelines on rules & regulations of company & department stores, or Myacademy app with SA
- Handle complaints from customers
- Update competitors’ mechanics/ promotions
- Any ad-hoc duties assigned.
Working hours
- Shift work, 6 working days with 2 off days in alternate week (including 1 Sunday off per month)
- Full time work at 44 hours per week