- Position : Call Centre Executive – Up to $3,500 Basic - Clarke Quay - All Welcome!
- Location : Clarke Quay
- Working hours : 5 Days Work Week – Monday to Friday: 9.00AM to 6.00PM
- Salary (commensurate with experience): Up to $3,500 + 14 Days AL + AWS + Performance Bonus + Medical & Dental Benefits
- Duration : Permanent
- Industry : Medical
Responsibilities:
- Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).
- Perform service recovery such as managing complaints from patients.
- Chaperoning of patients to ensure smooth treatment process.
- Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
- Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
- Keep accurate and compete records consistent with regulations, policies, and procedures.
- Organise and prioritise own workload to ensure provision of quality services.
- Demonstrate an organised, effective, and timely approach to all tasks.
- Build and strengthen client relationships to achieve long-term partnerships.
- Develop a thorough understanding of our products and service offerings.
- Meet regularly with other team members to discuss progress.
- Generate progress reports for clients and senior leaders within the organisation.
- Any other ad-hoc duties as assigned.
Requirements:
- Must have prior related experience in cabin crew roles
Email to: [email protected]
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***We do not charge our candidates any referral fee nor bind them with any contract.***
Jeslyn Tan
Senior Consulting Manager (APAC)
Reg no.: R21101247 | EA No: 13C6684
