Call Centre - Survey Experience Officer (Establishment)
Salary: S$3,000 ($2,650+$350 transport allowance)
Work duration: Immediate till 30 June 2024 (Renewable depending on performance and project)
Working hours: Mon - Fri, office hours
Work location: Clarke Quay / Novena area (work in office)
Collection Methods:
1. Via outbound call activity
2. Via field visits out to company addresses
Data submission:
1. The incumbent is expected to perform daily updates of call outcomes using Excel files assigned to them
2. The incumbent must also submit the survey data collection details into the system and submit the completed survey
3. During field visits, incumbent must also assist the respondents to complete the surveys online / manual collection and guide the respondents if the respondents need necessary guidance
Job scope:
1. Adhere to required Standard Operating Procedures (SOP) in operations
2. Work closely with fellow team-mates, assigned team leads on the survey progress for each of the companies allocated to this
3. Update accurately the daily operations reports so that performance can be accountable
4. Perform necessary admin work and support as and when required to do so, including rectifying errors committed during collection when required by stake holders from the ministry
5. Adhere to key in case notes in ministry in house system provided for each case with each call outcome / updates on assigned cases
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R23117785 (Lok Ding Hann)
