Occupation Description:
The Head Bartender (Mixologist) is responsible for providing the highest level of hospitality when preparing and serving alcoholic and non-alcoholic beverages. This includes performing all necessary tasks to service alcoholic and non-alcoholic beverages according to the organisation's standard, conduct weekly training sessions on beverage pouring practice, cocktail mixing, bottle flaring and up-selling. He/She must achieve total customer satisfaction and organisational profitability through effective utilization of all resources, and work towards the timely set up of the bar areas and the completion of all mise en place works in line with the opening hours. He should provide excellent customer service and possess great interpersonal skills. He is expected to be well-presented, smart in appearance and well groomed with an outgoing and friendly attitude and a high aptitude for customer care. He should also be a hands-on and proactive person, be able to work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and customers alike. He is expected to work on a shift pattern to cover early morning and late evening opening hours, and may also need to work some weekends and public holidays.
