Hours: Mon – Thurs : 0800hrs – 1730hrs, Fri : 0800hrs - 1700hrs
Salary: Up to S$2500
Location: Tampines
Duration: February 2024 – February 2025
Finance Reconciliation
- Conduct financial reconciliation
- Collaborate with relevant stakeholders to
- investigate discrepancies and resolve financial issues e.g. refunds.
- Maintain detailed records of financial transaction and outcomes.
Notification Management
- Ensure timely and effective delivery of notifications to award recipients, including reminders to spend credits before expiry date.
- Utilise various communication channels, including SMS, email and hardcopy letters, to reach recipients.
- Maintain accurate records of notifications sent and status of delivery.
- Monitor and report utilisation trends
Public Query Resolution
- Promptly respond to the queries from the public via various communication channels (phone, email).
- Accurately document and close queries, ensuring a high level of customer satisfaction.
- Support transitional administrative functions, pending roll out of the various system enhancements from policy change and digitalisation efforts
Requirements:
Proficient in Microsoft Excel
Diploma
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
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