Receptionist Cum Admin Assistant - School

• Mondays to Thursdays: 7:15am to 4:15pm, inclusive of 0.5 hr lunch break
• Fridays: 7:15am to 3:45pm, inclusive of 0.5hr lunch break
• Service not required on Saturdays, Sundays and gazetted publicholidays

Scope:

Reception

1. Manage Front Desk duties with customer service mindset meeting the realist challenges and demands of a Primary School setting
2. Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where calls are volumous)
3. Maintain customer related information when required, eg phone log.
4. Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents
5. Handle daily varied demands and queries from parents/students/ vendors/saff etc
6. Render first level assistance to walk-in students’ needs including sick and injured students. To escalate case to other colleagues in the office immediately if it is beyond superficial cases
7. Handle/support situation when students’ vomit, soiled their clothes
8. Assist student in times of need, eg lost & found items, change of uniform, locating teacher/classroom/parent
9. Assist in receiving of goods and incoming mails
10. Maintain tidiness of the Reception area at all times

General Admin

1. Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students
2. Attend to students leaving school early
3. Assist in the dissemination of information: school circulars, parents’ messages
4. Manage stock of spare uniform
5. Keep stock of first aid items
6. Maintain the forms in the reception trays to ensure forms are current and replenished timely
7. Assist in Primary One registration such as making photocopies of documents; calling parents to submit forms etc
8. Support any othergeneral admin duties as and when required.
9. Any other duties assigned by School Leaders/HODs/AM/OM.