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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Agent (Outbound Call, Govt) x10 | $3,000 | 6 Months Contract | Travel in Singapore 30%
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Customer Service Agent (Outbound Call, Govt) x10 | $3,000 | 6 Months Contract | Travel in Singapore 30%

Persolkelly Singapore Pte. Ltd.

Persolkelly Singapore Pte. Ltd. company logo

Working days: Mon - Fri (8.30am - 6pm) (Work Overtime)

Work location: Novena / Clarke Quay

Salary: $3,000/month


Responsibilities:

  • Conduct outbound calls & site visit to ensure timely consent collection
  • Reach out to the respondent from selected establishment to participate and in digital survey data transmission
  • Explain survey objectives and procedures to respondent on the confidential database to be extracted
  • Interpret survey questions to help respondents’ comprehension
  • Compile, record, input results and data from interview surveys into the system
  • Conduct administrative tracking of the collection progress.
  • Ensure that the given KPI are being met based on the project timeline
  • Identify and report problems in obtaining valid data

Requirements:

  • Singaporean
  • Have an excellent communication skills | Microsoft Excel | Site Visit
  • Prior working experience in Customer Service/Call Centre is a big plus
  • Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

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