The School Grocer is a leading catering company dedicated to providing nutritious and halal-certified meals for preschools across Singapore. We are expanding our team and seeking an experienced Central Kitchen and Operations Manager to oversee the culinary team, manage kitchen operations, and ensure the efficient delivery of meals to preschools while maintaining high-quality standards and compliance with halal practices.
Job Overview:
In addition to the previously mentioned responsibilities, the Operations Manager will play a crucial role in the overall success of The School Grocer by providing strategic oversight, enhancing customer satisfaction, collaborating on menu planning, managing inventory, and ensuring financial viability.
Key Responsibilities:
Operations Oversight:
- Supervise daily F&B operations to ensure strict adherence to quality and service standards.
- Implement and maintain operational procedures to optimize efficiency and consistency.
Customer Service:
Uphold high levels of customer satisfaction
Work closely with the customer service team to address schools inquiries and feedback.
Menu Planning and Development:
Collaborate with the Management and culinary team to create innovative menus that align with nutritional guidelines and client preferences.
Plan special events, and promotions, and introduce new dishes to enhance the overall dining experience.
Inventory Management:
- Control inventory levels, order supplies, and manage stock to minimize waste and optimize cost-effectiveness.
- Collaborate with the culinary and logistics teams to ensure efficient use of ingredients and minimize excess inventory.
Financial Management:
- Monitor budgets and analyze financial data to ensure cost-effectiveness and profitability.
- Implement cost-control measures without compromising on quality to maximize financial performance.
Compliance:
- Ensure strict compliance with health and safety regulations, sanitation guidelines, and licensing requirements.
- Collaborate with relevant authorities to maintain and renew necessary certifications.
Qualifications and Skills:
- Proven experience in kitchen and operations management, with a focus on quality and service standards.
- Excellent customer service and complaint resolution skills.
- Strong financial acumen and experience in budget monitoring and cost control.
- Familiarity with menu planning and development in the catering or food industry.
- Thorough understanding of inventory management principles.
- Knowledge of health and safety regulations and licensing requirements.
- Ability to collaborate with cross-functional teams and adapt to a fast-paced environment.
If you are a seasoned professional with a passion for maintaining operational excellence, customer satisfaction, and financial viability in the catering industry, we encourage you to apply for the position of Operations Manager at The School Grocer. Join us in our mission to provide healthy and halal-certified meals to preschools, making a positive impact on the well-being of young children in Singapore.
