Job Description:
- Receive and enter orders in FLOW (ERP/ tracking & tracing data system). Update system timely for transshipments & arrivals
- Ensure timely shipping is arrange in accordance with customers requested RDS, RDD & mode /equipment type
- Handle Full set of Shipping Documents. Check correspondence of BLs, shipping invoices, packing list, COO etc. Ensure documents are correct and provided on time to clearance agents & customers
- Coordinate timely import & export customs clearance & deliveries
- Coordinate with Sales dept & export offices the timely quotation sent to customer prior shipping
- Ensure actual invoices from vendors & invoices to customers correspond to quotations. Responsible for costs & invoices booked properly and timely in the Financial Files
- For export shipments: researching and planning the most appropriate route for a shipment taking in to account the cost, transit time and security. Obtaining, checking and preparing documentation to meet customs requirements, packing specifications, and compliance with overseas countries' regulations
- Working closely with customers, JFH export offices and third parties to ensure smooth operations to deadlines;
- Provide excellent customer service
- Maintaining current knowledge of relevant legislation, Carrier’s route changes, political situations and other factors that could affect the movement of freight
- Shipping documents review: check that data on the shipping invoices, BLs and packing lists are corresponding to each other
Job Requirements:
- Knowledge of shipping paperwork required for import & export of sea / air shipments
- Strong knowledge of international Freight Forwarding, FCL/ LCL and Incoterms
- Strong computer skills (MS office; Knowledge of tracking & tracing system would be great advantage)
- Excellent communication and customer service skills
- 2+ years’ experience in freight forwarding industry
- Hardworking, fast learner, disciplined & ready to become integral part of our dynamic team.
