You will be responsible to assist with the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Guest Experience is responsible to assist the Guest Experience Manager in managing the daily operations of the Guest Experience team, including the Concierge and Belldesk team.
Requirements:
- Ideally possess a relevant degree or diploma in Hospitality or Tourism management.
- Minimum 2 years work experience as Assistant Manager or Team Leader - Guest Relations in a hotel.
- Showcase exceptional communication and customer relations skills.
- Demonstrate strong problem-solving abilities, coupled with effective administrative and interpersonal skills.
