Job Scope:
- Coordinate with customers and plan for job schedules. Evaluate customer needs and respond effectively with a good plan.
- Liaise with the Service Operations team on customers’ feedbacks and complaints.
- Liaise with the Service Operations team for rental machine orders - On Hire and Off Hiring Process, New/Used Machine sale scope of sales confirmation.
- Liaise with the Service Operation team for timely billing of work done, CN status and Loss & Damage follow up with customers.
- Liaise with Accounts department and support sales team for monthly recoveries - Outstanding recoveries.
- Maintaining proper department filings and records.
- Assist in preparations of quotations - New & Used Product Sales quotations, Rental quotations.
- Maintain relevant licenses.(LP, LM, LG, etc).
- Provide administration support to the Senior Sales Manager & Sales Team.
- Attend to all incoming enquiries (by phone, WhatsApp, fax, email or walk-in) and provide customers with quotations.
- Support Sales Team on Cross Rental Function - Supplier Sourcing and arrangement.
- Assume any other duties suitable duties as and when assigned by the Company
Requirements :
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
- At least 2 year(s) of working experience in the related field is required for this position.
- Full-Time position
