Job Description
An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:
- Maxwell Reserve, Autograph Collection Hotel (Marriott);
- Duxton Reserve, Autograph Collection Hotel (Marriott);
- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);
- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).
Garcha Group Benefits:
- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.
- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.
- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.
- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.
To provide an appropriate welcome at the restaurants for guests and potential guests, maximizing their dining experience using technical and individual social skills.
JOB DESCRIPTION:
- Meet and greet all guests, and potential guests, at the front of the Restaurant
- Ensure the restaurant is ready to receive guests prior to opening and that tables are ready in line with opening standards
- Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
- Take telephone bookings and document in the Reservation book according to restaurant standards
- Ensure guest Database are updated effectively and reach out the guest for any new promotions
- Maintain detailed knowledge of menu, including daily specials
- Enforces staff motivation and team building
- Ensure tables are cleared quietly and efficiently
- Follow up and respond timely to the guest reservation and respond to every inquiry and feedback from the guest within 24 hours
- Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
