Roles & Responsibilities
We are looking for an experiences Cleaning Operation Manager to manage cleaning operations and liaise with clients to ensure quality service delivery. Ensure teams adhere to safety measures during cleaning operations. Facilitate budget planning for smooth flow of operations. Evaluate relevant data to propose recommendations for cleaning process improvement.
Responsibilities
• Supervise the duties of chambermaids and to ensure that they carry out an orderly housekeeping work as well as maintain the general cleanliness and common areas in accordance with the standard work requirements.
• Directs Housekeeping staff and contracting vendors such as public area, pest control, landscape and laundry in the fulfilment of providing housekeeping functions, maintenance and cleanliness within budget, with quality and on schedule.
• Maintains the care and use of supplies, equipment, etc. and the appearance of housekeeping areas, and performs regular inspections of residents and common areas for sanitation, order, safety and proper performance of assigned duties.
• Ensures Housekeeping supplies and equipment stocks are raised timely and maintains adequate inventory levels to provide a clean, safe and comfortable environment.
• Recommend solutions for operational problems in work schedules, personnel utilization, and other non-scheduled jobs.
• Recommend procedures and policies for housekeeping operations to keep abreast of current standards and procedures.
• Train employees in proper housekeeping procedures and appropriate performance of duties.
• Evaluate and make recommendations concerning cleaning products and equipment, order and maintain sufficient inventory of housekeeping supplies and equipment.
• Perform other related duties which may be assigned to you by the Management from time to time. You may also be assigned to other projects at the discretion of the Management.
Requirements
• At least 3 years of supervisory experience in Hotel Housekeeping
• Proactive, meticulous, and able to perform strenuous activities and handle heavy load.
• Ability to successfully operate large-scale, high-pressure environment with sudden change in business levels.
• Willingness to do shift work, work on weekends, eve/public holidays as and when assigned.
