Personnel Specification
1. Competent in social work practices
2. Good communication, presentation and interpersonal skills, preferably bilingual
3. A team player and equally adept at working independently
4. Quick thinking, adaptable and responsive to change
5. Pleasant disposition with a willingness to learn
6. Enthusiastic and self-motivated
7. Enjoys working with children and youth
Key Responsibility Areas
1. Casework & Counselling
- Conduct needs and risk assessment for complex/high risk cases.
- Formulate, implement, and evaluate casework intervention plans.
- Engage stakeholders for assessment and intervention
- Conduct outreach and engage client’s family, where applicable, to develop action plans
- Manage ethical dilemmas while taking into account range of information independently
- Facilitate and lead low/moderate risk case conferences in multi-disciplinary settings
- Utilise and articulate theories and techniques and customise the use of tools and approaches for intended outcome
2. Group Work
- Use appropriate approaches in different groups /settings
- Design & conduct specialised groups for specific outcomes
- Assess and capitalize group dynamics to create positive impact
- Manage and guide the management of challenging behaviours
3. Programme Development and Implementation
- Develop and design specific programmes targeted at service gaps and service delivery issues with clear programme logic model/ theory of change.
- Deliver programmes and conduct holistic outcome-based monitoring
- Utilize a variety of strategies and activities to achieve program’s outcomes and goals
- Modify program mechanisms to achieve outcomes despite changes and limitations
- Mobilise resources and engage in collaborative work with key stakeholders
4. Systems linkage, Analysis and Engagement
- Identify and analyse service gaps and trends, make recommendations/proposals to enhance community and client access to needed resources
- Engage and mobilise community resources/ key stakeholders to support the implementation of services.
- Develop and implement systems development initiatives
- Adopt appropriate strategies to negotiate and influence systemic changes together
5. Evaluation & Research
- Identify gaps and trends in research and/or practice
- Design research on practice and specified issues under guidance
- Analyse academic literature for evidence-based approaches and practice
- Able to collect program data, analyse and use data to inform plans and practices
6. Leadership / Supervisory Skills
- Assist management in motivating the staff team towards SHINE’s vision and mission
- Assist in building the staff team towards fulfilling professional goals
- Supervise/mentor/coach less experienced staff effectively
- Guide the delivery of social services by team to ensure adherence to Code of Ethics, Standards of Practice, governance and agenda at system level
7. Stakeholder Partnerships/ Volunteer engagement and development
- Recruit, engage and develop volunteers
- Mobilise volunteers and delegate responsibility
- Provide relevant training/briefing for volunteers
- Maintain positive working relationship with volunteers
- Build rapport and professional relationships with stakeholders
- Ensure proper documentation and report-writing
8. Administrative and other duties
- Perform administrative duties promptly and with high quality
- Other duties/projects as assigned
