- Manage restaurant's daily operations
- To ensure food safety
- To ensure sales targets are achieved at all times
- To optimize cost of goods
- To perform stock take, ordering, and plan weekly roster
- To ensure restaurant in compliance & good maintenance
- To ensure consistently high quality of customer service in all areas
- To respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests
- To investigate and resolve complaints concerning food quality and service
- To ensure effective and friendly communications with all supervisors and staffs and develop a happy and cheerful working relationship with all staffs
- To maintain cohesiveness of the team to maximise positive teamwork efforts
Requirements
The ability to inspire, motivate and lead a team
Excellent communication and people skills
A strong commitment to customer service
Self-motivated and able to work in a fast paced environment
The ability to work under pressure and handle challenging situations
Confidence, driven and passionate about F&B
The ability to understand and analyze sales figure and its cost implications
Planning and organizational skills
Knowledge of IT preferred.
Willing to travel to different locations in Singapore
Good stamina with long standing hours
Flexible working hours
Responsible and independent
