Specific Job Role/Scope:
- Lead Export Team for dedicated account/lane
- Perform Dedicated Account (Air & Trucking)
- To assist and coordinate shipment arrangements pertaining to airfreight
- Customer Service and attend to customer grievance management
Job Responsibilities:
- To perform Customer Service/ Operations role to execute shipments daily
- Creation/ Execution of Export Documents
- Liaising of Export Booking through Airlines
- Liaising with different personnel for daily Export documents
- Attending to email correspondence & trouble shooting
- To check daily uplifting of shipments
- Reporting of Offloading Report/ Follow up on Cargo Irregularities
- Oversee daily trucking service
- Generating weekly report and monitoring daily billing process
- Ensure all permits are declared and comply to AED requirements
- Understand permit requirements/ arrangements (OO,OD, XO)
Job requirements:
- Proficiency in MS Office (Word, Excel, PowerPoint) & equipped with IT skills will be preferred
- 5 days work week (Perform weekends / PH when required)