Responsibilities
• Elicit business requirements from external and internal stakeholders via policy and requirement discussion sessions
• Conduct user requirement scoping and analysis involving functional, integration, and non-functional requirements
• Work closely with technical solution teams to assess feasibility, propose solution options and recommendation to address business and operational needs
• Deliver functional design artifacts in requirement specifications or user stories, with workflow, prototypes, business logic flowchart and interface mapping as required
• Communicate clearly and concisely with technical design, development, test, and operations support teams on the requirements scope and functional design details to ensure that the final product accurately addresses business needs
• Provide requirement and functional design clarifications to delivery team members throughout the delivery process
• Plan and conduct internal UAT based on business workflow and user scenarios
• Plan and conduct training to end users, and internal support teams as required
• Support post-production deployment verification for product feature releases
• Product functional support to operations team in production ticket triaging, investigation, and resolution
Requirements
• Degree in Computer Science, Information Technology, Management of Information Systems, or related discipline
• Minimum 3 years IT system implementation experience with hands on experience in Software Development Life Cycle
• Good analytical skills, able to understand and articulate business problem statement and use cases concisely
• Highly responsible and able to work quickly and independently
• Ability to build good working relationship with peers and cross-functional teams
• Experience in Healthcare domain is an added advantage
Licence No: 12C6060
