• Consulting with clients on stylistic options for their hair.
• Listening to client needs to determine their preferences.
• Describing different hair care products and their benefits.
• Shampooing, cutting, coloring and highlighting hair.
• Performing scalp treatments.
• Acting as salespersons to sell clients hair care retail products.
• Adhering to salon safety and cleanliness standards.
• Managing bookings and welcoming clients into the store.
• Keeping updated on hairstyle trends and styling methods.
• Provide professional analysis, consultant and advice customer on suitable hair & scalp product and treatment
• Update Sales Consultants of customers' scalp and hair condition for follow up.
• Handle customer requests and enquiries
• Build and establish strong customer relationship
• Other ad-hoc duties assigned
Requirements:
- The ability to stand for extended periods.
- The ability to work under pressure.
- The ability to follow instructions.
- Excellent organizational and time management skills.
- Effective communication skills.
- Exceptional customer service skills.
- Patient and detail-oriented.
