Your job duties will be as follows:
- Assist the Dentist during dental treatments and procedures
- Procedures include: General dentistry, scale and polish, restorative, prosthodontics, oral surgery, implant surgery, endodontics and assisting orthodontics.
- Anticipate the requirements of the dentist
- Operate X-ray / OPG for assessment of treatments
- Ensure the comfort of patients through treatment
- Disinfect and sterilize instruments and equipments
- Perform general housekeeping to ensure cleanliness of treatment rooms
- Maintain appropriate levels of supplies in treatment rooms
- Prepare materials, dental instruments, and equipments as required
- Prepare cases (as instructed by the Dentist) to be delivered to the Dental Lab by the Front Desk
- Perform any other tasks assigned by the Clinic Management
Customer Service
Your job duties will be as follows:
- Responsible for the reception of all visitors, patients and callers to the Clinic and create a professional and welcoming image for the clinic
- Perform the booking of appointments for patients over-the-counter, through the phone or through other platforms such as social media
- Responsible for updating patients’ information and sending reminders for dental treatment
- Responsible for gathering patients’ feedback forms and handling patient feedback
- Prepare, manage and monitor cases being sent to and received from the lab(s)
- Perform cashiering duties and submission of Medisave and other Insurance Claims to relevant channels
- Ensure the Front Desk at the Clinic provides optimal level of service
- Continually identify and make appropriate improvements with the customer service team at the Front Desk of the clinic
- Any other tasks assigned by the Clinic Management
