Our goal is to hire a manager with extensive experience within the café industry who will be responsible for daily operations of our dessert cafe. The café manager's principal responsibilities are to supervise staff, perform maintenance and repairs on equipment, process payments and maintain a clean and presentable environment within the café.
An ideal candidate will have acquired both management and leadership skills and will be able to ensure that all duties within the café are executed with customer service in mind.
Café Manager Responsibilities Include:
- Manage day-to-day operations of the cafe
- Recruit, hire, train, and supervise café staff
- Train employees on dessert preparation and proper use of kitchen equipment
- Monitor budgets to ensure that the café remains profitable.
- Actively find ways to lower operational costs while expanding the cafés customer base
- Monitor and maintain inventory
- Work closely with customers to answer questions and listen to complaints regarding food quality and customer service before working to resolve those complaints promptly
- Listen to customer preferences and make suggestions for menu items
Café Manager Job Requirements:
- Minimium high school diploma
- Experience working in the food or hospitality industry. Managerial experience preferred
- Must have a food handler’s license and be aware of regulations concerning food health and safety
- Proven management skills with exemplary organizational, time management, communication, and customer service skills
- Good math skills
- Availability to work within opening hours (including weekends and holidays)
