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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Senior Executive, NUHS Command Centre, Group Care Plan Operations(5570)
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Senior Executive, NUHS Command Centre, Group Care Plan Operations(5570)

National University Health System Pte. Ltd.

National University Health System Pte. Ltd. company logo

Senior Executive, NUHS Command Centre, Group Care Plan Operations

Overview and purpose of the position

Senior Executive, NUHS Command Centre will assist in the NUHS Command Centre operations in both peacetime and non-peacetime. The incumbent will partner the NUHS hospitals’ operations and command centre teams to ensure the smooth operational flow within the NUHS hospitals. Additionally, the incumbent will be expected to support scenario and preparation planning for community outbreaks/ pandemics and stand up to support External Crisis Operations, when required.

Job Responsibilities

  • Assist in the running of the day-to-day operations of NUHS Command Centre
  • Monitor NUHS hospitals' inflow, inflight and outflow situation
  • Conduct trend analysis based on past data to derive predicted future trending of hospital flow
  • Preparation and dissemination of operations staff aids and reports, as and when needed
  • Facilitate meeting set up and running, as and when needed
  • To coordinate with internal and external stakeholders on tasking orders, resource planning, mission analysis, disseminating response and activation plans, support in logistics coordination, forecast of key events, etc
  • Assist in the running of the day-to-day operations of NUHS External Crisis Operations Command Centre during activation
  • Assist the team in the conduct of regular table top and training exercises as part of NUHS External Crisis response readiness
  • Monitor and track status of external operations, when required.

Job Requirements

  • Basic degree in any discipline.
  • At least 3 years of relevant work experience in administration or project management.
  • Healthcare operational experience will be an added advantage, although not necessary.
  • Experienced in operations and emergency planning.
  • Ability to work with multiple internal and external stakeholders.
  • Ability to operate in a complex environment and adaptive to changing roles and priorities.
  • Strong collaboration, interpersonal and communication skills
  • Able to work independently and as a team.
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