Inbound Call Centre Officer ( 6 months contract,$2,500 per month)
5 days a week ( Monday - Sunday) 830am – 5:30pm / 1230pm – 930pm
Location:Clarke Quay
Job Description
- Respond to survey enquiries via inbound calls and emails
- Assist the respondents to complete the survey
- Conduct survey interviews via outbound calls
- Reach out to the respondents to assist them to complete the survey
- Compile, record, input survey returns and data accurately into the system
- Conduct verification to ensure completeness and accuracy of data collected
- Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
- Explain survey objectives to respondent
- Interpret survey questions to help respondents’ comprehension
- Respond to queries from respondents in a professional manner
- Ensure that the given KPI are being met based on the project timeline
- Provide status report to the supervisor
Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879511 (Serena Ho)
