Responsibilities:
- Gather, analyze and formalize operation team’s data, prepare monthly and quarter report and process.
- Communicate with operation managers, customer support, business owners and other stakeholders to gather operation data on daily/monthly basis.
- Data analysis, data-base creation, and management, for easy trace of all operation data and report generation.
- Actively coordinate within team, cross-function team within company and 3rd party suppliers for data preparation.
- Familiarise with operation procedure and identify and implement process improvements.
- Plan and schedule the training for members within the department.
Leadership
- Provide leadership and collaboration within and cross functional teams.
- Take initiative, work independently, enjoy working in a challenging environment and make a difference.
- Proactively involve in self-learning and practical exposure for continuous competence and productivity improvement
- Maintain high level of personal leadership on work performed as well as documentations.
- Willingness to undertake other duties as and when required such as Ad-hoc task as assigned by supervisor.
Requirements:
- Minimum 1-3 years of relevant work, especially in data analysis. Relevant experience from the financial, forex or fintech industry will be an advantage.
- Good communication and interpersonal skills.
- Strong self-discipline with initiative and learning spirit with positive attitude, team work and responsibility.
- Effective spoken and written communication in English and Mandarin in order to communicate with teams globally
- Strong ability and capability in self-learning and problem solving.
- Highly driven and resourceful individual with strong critical thinking, task priority, time management and organization skills, able to handle multiple task and timelines under pressure.
- Good Excel (with VBA), PowerPoint or other software, Power BI and data analysis skills to help out with group report and presentation slides is a must; Python, SQL, Power Query and ML Tableau are preferred.
- Must have experience in PowerBI Management
Benefits:
- AWS 13 Month Bonus
- Annual Performance Bonus
- Competitive Remuneration Salary Package
- Fixed Monthly Mobile Allowance
- Flexible Employee Health Benefits Scheme (Purchase for Gym Membership/Spa/Hotels/Flight/Electronic Devices)
- Insurance & Dental Plan
- Bi-Monthly Company Sponsored Tea Break
- Quarterly Department Team Building
- Quarterly Company Team Building
- Accessible Working Location (5-8 mins walk from Chinatown/ClarkeQuay/CityHall MRT)
- Employee Engagement, Recognition and Career Development Program
