Job Description: As the Operations Manager, you will play a pivotal role in overseeing the day-to-day operations of our car washing and related services. Your responsibilities will include strategic planning, team management, process optimization, and ensuring the highest standards of service quality. We are looking for a candidate with a strong background in operations management, a passion for excellence, and the ability to drive continuous improvement.
Key Responsibilities:
- Develop and execute strategic plans to achieve operational goals.
- Lead and motivate a team of employees, fostering a positive and collaborative work environment.
- Optimize operational processes to enhance efficiency and customer satisfaction.
- Implement quality assurance measures and conduct regular inspections to maintain service standards.
- Oversee inventory management, supplier relationships, and procurement processes.
- Ensure compliance with health and safety regulations and implement safety protocols.
- Drive marketing and promotional initiatives to boost brand awareness and customer engagement.
- Conduct financial analysis, budgeting, and cost reduction strategies.
- Explore opportunities for technology integration and innovation in service delivery.
Qualifications:
- Proven experience in operations management, preferably in the car washing or automotive services industry.
- Strong leadership and team-building skills.
- Excellent analytical and problem-solving abilities.
- Familiarity with health and safety regulations.
- Exceptional communication and interpersonal skills.
- Proficient in Microsoft Office Suite and operational software.
